At Bella Farina, every tool, textile, and culinary experience is thoughtfully created and curated. Because many of our items are handcrafted, produced in small batches, or connected to limited workshop experiences, we maintain a simple and respectful Return & Replacement Policy designed to protect both our customers and the integrity of our work.

Final Sale Philosophy

Unless otherwise stated, all Bella Farina products are considered final sale. We do not offer returns or refunds for change of mind, incorrect sizing assumptions, or personal preference. This allows us to maintain the quality and exclusivity of our atelier-style offerings.

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, we will gladly make it right.  Please contact us within 5 days of delivery and include:

• Your order number
• A description of the issue
• Clear photos of the item and packaging

Where appropriate, Bella Farina will offer a replacement item or store credit at our discretion.

Handcrafted Variations

Many Bella Farina products are artisan-made. Subtle variations in texture, colour, grain, stitching, or finish are part of the handmade process and are not considered defects.

Workshops, Classes & Digital Products

• Workshop bookings, culinary classes, and experiential events are non-refundable.
• Digital products, downloadable materials, and gift cards are final sale.
• If you are unable to attend a scheduled workshop, we may offer a credit toward a future experience at our discretion.

Shipping Costs

Shipping fees are non-refundable. Customers are responsible for any return shipping costs if an exception is approved.

Policy Discretion

Bella Farina reserves the right to assess each situation individually.  Our goal is always to provide a fair and thoughtful resolution while protecting the handcrafted nature of our products.

Contact Bella Farina

If you believe your item qualifies for replacement under this policy, please contact us at:

Email: Bellafarinastudio@gmail.com

This Privacy Policy explains how Bella Farina (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, purchase products, register for pasta or pizza workshops, subscribe to our communications, or otherwise interact with our brand (collectively, the “Services”).

Bella Farina is an artisan culinary studio offering educational experiences, handcrafted tools, textiles, and specialty food products. We respect your privacy and are committed to protecting your personal information in accordance with applicable Canadian privacy laws, including PIPEDA.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on our website with a revised “Last updated” date.

Personal Information We Collect

Information you provide directly may include:

• Name, email address, phone number, and mailing address.
• Billing and shipping details when you place an order.
• Workshop registrations, class waivers, or event participation information.
• Account details, passwords, or preferences if you create a login.
• Communications you send to us, including emails or customer support messages.
• Gift card purchases, loyalty participation, or product reviews.

Information Collected Automatically

When you browse our website, we may collect technical information such as IP address, device type, browser data, pages viewed, and interactions with our online store. This helps us improve performance, security, and user experience.

Information from Third Parties

We may receive information from trusted service providers that help us operate Bella Farina, such as:

• Website hosting platforms (e.g., Shopify or Squarespace).
• Payment processors that securely handle transactions.
• Email marketing or analytics services.

These providers process information only as necessary to deliver services to you.

How We Use Your Information

We use your personal information to:

• Process and deliver orders and digital products.
• Manage workshop bookings, class communications, and event logistics.
• Provide customer support.
• Improve our website, offerings, and educational experiences.
• Send marketing communications where permitted by law.
• Maintain security, prevent fraud, and protect our community.

Cookies and Tracking Technologies

Bella Farina uses cookies and similar technologies to remember preferences, improve functionality, and analyze website traffic. You may control cookie settings through your browser. Disabling cookies may limit certain features of the website.

How We Share Information

We may share personal information with:

• Payment processors and shipping partners to fulfill orders.
• Technology providers who support website operations and analytics.
• Marketing platforms used to communicate updates or offers.
• Legal authorities if required to comply with applicable laws.

We do not sell sensitive personal information without your consent.

Workshops, Classes, and Experiences

If you register for Bella Farina classes or culinary events, we may collect additional information necessary for scheduling, safety, or communication. Participation details may be retained for administrative and legal purposes.

Data Security and Retention

We take reasonable technical and organizational measures to protect your information. Personal data is retained only as long as necessary to provide services, comply with legal obligations, and support business operations.

Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or request a copy of your personal information. You may also unsubscribe from marketing communications at any time using the link provided in emails.

Children’s Privacy

Bella Farina’s Services are not directed toward children under 16 years of age, and we do not knowingly collect personal information from children.

International Transfers

Some of our service providers may store or process information outside your country of residence. By using our Services, you acknowledge that your information may be transferred internationally where permitted by law.

Welcome to Bella Farina. These Terms of Service (“Terms”) govern your use of our website, products, workshops, and services (collectively, the “Services”). By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Use of the Website

You agree to use the Bella Farina website only for lawful purposes and in a respectful manner. You may not use our content, images, designs, recipes, or educational materials without prior written permission.

Products and Services

Bella Farina offers artisan tools, textiles, culinary products, workshops, and digital educational materials. We reserve the right to modify or discontinue products or Services at any time without notice.

Orders and Payments

All prices are listed in Canadian dollars unless otherwise stated. By placing an order, you agree that the information provided is accurate and complete. Bella Farina reserves the right to cancel or refuse any order at our discretion.

Workshops and Experiences

Workshop bookings are subject to our Workshop and Return Policies. Participation in culinary experiences involves inherent risks related to food preparation and kitchen activities. By attending a workshop, you acknowledge these risks and agree to follow all safety instructions.

Intellectual Property

All content on the Bella Farina website — including logos, calligraphy artwork, designs, photographs, recipes, and educational materials — is the property of Bella Farina and may not be copied, reproduced, or distributed without permission.

Limitation of Liability

Bella Farina is not responsible for indirect, incidental, or consequential damages arising from the use of our Services or products. Our liability is limited to the maximum extent permitted by applicable law.

Accuracy of Information

We strive to ensure that all information on our website is accurate and up to date; however, errors or omissions may occur. Bella Farina reserves the right to correct any inaccuracies at any time.

Third‑Party Services

Our website may link to third‑party platforms or services. Bella Farina is not responsible for the content or practices of these external sites.

Governing Law

These Terms are governed by the laws of the Province of Ontario and the laws of Canada applicable therein.

Changes to These Terms

We may update these Terms from time to time. Continued use of the website after updates constitutes acceptance of the revised Terms.

Bella Farina offers a range of culinary workshops, educational sessions, and curated experiences designed to create meaningful connection through food and craft. This Workshop & Experience Policy explains the terms that apply when you register for or participate in any Bella Farina experience.

Booking and Payment

All workshop and experience bookings must be paid in full at the time of registration unless otherwise stated. Spaces are limited and are reserved only once payment has been received.

Final Sale and Credits

Workshop and experience registrations are non-refundable. If you are unable to attend, Bella Farina may offer a credit toward a future experience at our discretion, provided reasonable notice is given. Credits may be subject to expiry dates and availability.

Rescheduling and Changes

Bella Farina reserves the right to reschedule, modify, or cancel an experience due to unforeseen circumstances, low enrollment, or safety considerations. If an event must be cancelled by Bella Farina, participants will be offered either a credit or a transfer to a future session.

Participant Responsibility and Safety

Participants are responsible for informing Bella Farina of any relevant dietary restrictions, allergies, or health considerations prior to attending. By participating in a culinary experience, you acknowledge the inherent risks associated with food preparation, kitchen tools, and group activities, and agree to follow all instructions provided.

Online Experiences

For online sessions, participants are responsible for ensuring they have the required technology, internet connection, and preparation materials unless otherwise specified. Bella Farina is not responsible for technical issues on the participant’s end that prevent attendance.

Photography and Media

Bella Farina may occasionally photograph or record portions of workshops or experiences for educational or promotional purposes. If you prefer not to appear in photographs or recordings, please notify us prior to the start of the event.

Respectful Participation

Bella Farina strives to maintain a welcoming and respectful environment. We reserve the right to remove participants from an experience without refund if behavior is disruptive, unsafe, or is respectful to others.

Liability

Participation in any Bella Farina experience is voluntary. To the fullest extent permitted by law, Bella Farina is not liable for injuries, losses, or damages arising from participation except where required by applicable legislation.

Bella Farina offers artisan tools, textiles, and culinary items that are thoughtfully crafted or produced in small batches. Each piece reflects the character of handmade work and may display natural variations in colour, texture, grain, stitching, or finish. These variations are part of the design and are not considered defects.

Care Instructions

Customers are responsible for following recommended care practices to preserve the quality of Bella Farina products. Unless otherwise specified:

• Textiles should be washed gently in cold water and air dried.
• Wooden tools and boards should be hand washed and dried promptly; do not soak or place in a dishwasher.
• Metal tools should be dried thoroughly after washing to prevent natural wear.

Improper care or misuse may affect the longevity of the product and does not qualify for replacement under our policies.

Food Contact Materials

Bella Farina tools and textiles are intended for culinary use; however, customers are responsible for maintaining proper hygiene and safe food-handling practices.

Liability & Culinary Experience Disclaimer

Participation in culinary activities, whether in person or online, involves inherent risks including the use of sharp tools, hot surfaces, and food preparation techniques. By purchasing Bella Farina products or participating in any educational or experiential offering, you acknowledge and accept these risks. Bella Farina provides educational guidance for artistic and culinary purposes only. Information shared through workshops, written materials, or digital content is not medical, dietary, or professional nutritional advice.  Participants and customers are responsible for:

• Assessing their own skill level and physical ability.
• Informing us of relevant allergies or dietary restrictions where applicable.
• Exercising caution and following safe kitchen practices at all times.

To the fullest extent permitted by law, Bella Farina is not liable for injuries, allergic reactions, damages, or losses arising from the use of products, recipes, or participation in culinary activities, except where liability cannot be excluded under applicable law.

Accessibility Statement

Bella Farina is committed to creating an inclusive and welcoming experience for all members of our community. We strive to make our website, workshops, and culinary experiences accessible to individuals of all abilities.

Website Accessibility

We aim to follow recognized accessibility best practices to ensure our website is usable by a wide range of visitors. This includes efforts to maintain clear navigation, readable text, and compatibility with assistive technologies where possible.

Workshops and Experiences

Bella Farina endeavors to create an environment that is respectful and accommodating. If you require specific accessibility support or accommodations for an experience, please contact us in advance so we can make reasonable efforts to assist you.

Ongoing Improvements

Accessibility is an ongoing process. We continue to review and improve our digital and in-person experiences to better serve our community.

Media & Photography Consent

Bella Farina occasionally photographs or records workshops, events, and culinary experiences to capture the spirit of our atelier and to share moments of learning and connection with our community.

Use of Images and Media

Photographs and video recordings may be used for:
• Website content
• Social media
• Educational materials
• Promotional or marketing purposes

By attending a Bella Farina experience, you acknowledge that photography or recording may take place.

Opt-Out Option

If you prefer not to appear in photographs or recordings, please notify Bella Farina prior to the start of the experience and we will make reasonable efforts to respect your request.

Respectful Representation

Bella Farina is committed to using imagery thoughtfully and respectfully, reflecting the artistry, education, and community at the heart of our brand.

Bella Farina is an artisan culinary atelier built on original creative work, including calligraphy, design, recipes, educational materials, and visual storytelling. This Intellectual Property &

Creative Use Notice

Explains how our content may be used and the rights that belong to Bella Farina.

Ownership of Creative Work

All content on the Bella Farina website and within our workshops, publications, and digital Materials — including logos, artwork, calligraphy designs, pasta illustrations, written recipes, class materials, photographs, videos, and branding elements — is the intellectual property of Bella Farina unless otherwise stated. This material is protected by Canadian and international copyright and trademark laws.

Permitted Personal Use

Customers and participants are welcome to use Bella Farina recipes, tools, and educational materials for personal learning and home cooking enjoyment. Sharing your experiences with proper credit to Bella Farina is always appreciated.

Prohibited Uses

Without prior written permission, you may not:

• Reproduce, sell, or distribute Bella Farina designs, artwork, or educational materials for commercial purposes.
• Teach or host paid workshops using Bella Farina class content or materials.
• Copy or replicate branding elements, logos, or signature visual designs.
• Modify or adapt Bella Farina content for resale or commercial publication.

Photography and Social Sharing

We encourage respectful sharing on social media. If you post images inspired by Bella Farina workshops or products, please credit @BellaFarinaStudio or the appropriate brand account where possible.

Collaborations and Licensing

Bella Farina welcomes thoughtful collaborations. If you wish to license artwork, use recipes commercially, or collaborate creatively, please contact us directly to discuss permissions.

Respect for Creative Community

Bella Farina values originality and artistic integrity. We ask that all visitors and participants honor the spirit of creative respect that supports independent culinary artists and educators.